Privacy Policy

Effective date: March 25, 2026

Lua ("we," "our," or "us") is developed and operated by Audacia Group. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

1. Information We Collect

When you use Lua, we may collect the following types of information:

• Account Information: Email address, display name, and date of birth (optional) when you create an account.
• Health Data: Cycle dates, symptoms, mood, sleep, and other health-related information you choose to log.
• Device Information: Device type, operating system version, and app version for troubleshooting and optimization.
• Usage Data: Anonymized analytics about how you interact with the app to improve our features.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Lua app and its features.
• Generate personalized cycle predictions and health insights.
• Send you reminders, notifications, and relevant updates (with your permission).
• Analyze usage patterns to improve the app experience.
• Respond to your support requests.

3. Data Storage and Security

Your health data is stored securely using industry-standard encryption both in transit and at rest. We process data on-device whenever possible to minimize the amount of personal health information transmitted to our servers. We implement technical and organizational safeguards to protect your data from unauthorized access, alteration, or destruction.

4. Data Sharing

We do not sell, rent, or trade your personal health data to third parties. We may share limited, non-identifying information with:

• Service Providers: Trusted partners who help us operate the app (hosting, analytics) under strict confidentiality agreements.
• Legal Requirements: When required by law or to protect our legal rights.

5. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal data at any time through the app settings.
• Export your data in a portable format.
• Opt out of non-essential notifications and analytics.
• Request deletion of your account and all associated data.

6. Children's Privacy

Lua is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

7. International Data Transfers

Your data may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place for any such transfers in compliance with applicable regulations.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or by email. Your continued use of the app after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Email: [email protected]
Website: audaciagroup.net